Chapter 3090 I Want You to Apologize to Our Employees
As the manager of the hotel, Lin Guoping certainly couldn't just sit back and watch the employee being beaten.
He apologized to Chen Xin'an, turned around and ran to the counter, first pulled the foreman behind him, and said to the two men with a smile
"I'm sorry, two distinguished guests, I'm Lin Guoping, the restaurant manager of Hongyunlou.
If there is anything that our restaurant has not taken good care of, I apologize to you first.
You can also tell me if you have any requests.
We will serve you wholeheartedly!"
The little yellow-haired man looked Lin Guoping up and down, sneered and said, "You are the manager? You have the final say here?"
Lin Guoping smiled and said, "As long as it's not out of line, it's still okay!"
The little yellow-haired man squinted his eyes and said to him, "Okay! We booked the Hongtu box before, and you restaurants changed it to the second floor Hongchang without our consent.
You return the box to me, and it's free of charge. , it's considered as an apology to us, okay? "
Lin Guoping's expression remained unchanged, and he smiled and said, "Excuse me, sir, the staff called when they changed the box this morning, and I was there too.
Our section foreman repeatedly confirmed with Miss Zhang, the secretary of the president of Great Wall Trust, and apologized again and again, and only changed the box after getting consent.
I think Secretary Zhang should have asked the president for instructions, right?
It seems that the president was also next to Secretary Zhang at the time, right?
I just don't know why, and now you regret it again?
But I'm really sorry, all the boxes on the third floor are closed to the public tonight, so please..."
"Why the hell are you talking so much nonsense!" The little yellow-haired boy almost poked Lin Guoping's nose with his finger and scolded him
"My brother-in-law was on the phone at the time, and he didn't hear it clearly at all What did the secretary say!
Lin Guoping, right?
I'm warning you not to be ungrateful. You know what kind of company our Great Wall Trust is, right?
We usually eat out, and we never come to places like yours that don't have class!
When my brother-in-law comes to Kyoto City, the bosses personally greet him and provide the best private rooms and the best services.
But you guys still serve him in a small, shabby restaurant like yours that doesn't even have a star rating!
To tell you the truth, it doesn't matter where I eat, but I just don't like your attitude!
If you don't entertain my brother-in-law, who are you going to show your courtesy to? "
"Xiao Tao, forget it!" Dong Zhuonian said to the little yellow-haired boy with a stern face.
"The guests are about to arrive, and it's too late to change places now.
Two Let's go to the second floor, don't argue with them!"
"Brother-in-law!" Although the little yellow-haired man was not convinced, he didn't dare to go against his brother-in-law's intention, pointing at Lin Guoping and said
"You are lucky, my brother-in-law is generous and won't bother with you!
But as I said just now, you have to do it for me, all the consumption of Hongchangxiang tonight is waived for me!"
Lin Guoping smiled bitterly and said, "I'm sorry, both of you, I can get a 50% discount for Hongchangxiang.
This is what I can do, as for the waiver, I have no right to decide!"
"If you can't decide, let your boss come over!" The little yellow-haired man waved his hand impatiently and said
"Don't be shameless!
Don't just look at the present when doing business!
It was your restaurant that was wrong tonight. Now I give you a chance to compensate, don't be ungrateful!
Do you know how much our company's catering and entertainment expenses are in a month?
Just take out a part of it, it's enough for your restaurant to earn in a year!
We are satisfied this time. In the future, whenever there is catering reception, we will book it in your Hongyun Building. The loss tonight will not be over, right? "
Lin Guoping had no choice but to nod and said, "Okay, I will report the two guests' demands to the boss and ask the boss to decide!"
The little yellow-haired man sneered and said with disdain, "You are just a stinky worker. You can't make your own decisions and you are pretending here for most of the day, wasting my time!
Leave, brother-in-law, let's go to the box to prepare first, I will come down to pick you up later!"
Just as they were about to leave, Lin Guoping hurriedly said to them, "Excuse me, do you two need any other service from us?"
The little yellow-haired man said impatiently, "It's none of your business now. When the guests come later, find your best waiter to come and serve our box well!
If there is still a mess and it leaves a bad impression on the guests, don't blame me for being rude!"
Lin Guoping nodded and said, "Okay, I will make good arrangements! Do you have any other instructions? "
The little yellow-haired man waved his hand and said, "No more for now. Don't get in the way here, get out of the way, I'll call you if I need anything!"
Lin Guoping didn't move away, but stood in front of the little yellow-haired man, smiled at him and said, "Since there are no more customers, I still have something to do, I want to ask the customers to finish it!"
The little yellow-haired man widened his eyes, looked at Lin Guoping and said, "You have something for us to do? Are you crazy?
We are here to consume, not to help you with your work!
Get out of the way, don't make me angry!"
Dong Zhuonian frowned and looked at Lin Guoping and asked, "Tell me first, what's the matter?"
Lin Guoping stepped aside, pointed at the foreman behind him, and said to the little yellow-haired boy, "Sir, please apologize to our employees!"
The little yellow-haired boy seemed to not believe his ears, tilted his head and looked at Lin Guoping and asked, "What did you say?"
Lin Guoping looked at him and said, "Just now you hit Foreman Duan, she is an employee of our Hongyun Building. As a manager, I have the right to seek justice for her.
When Foreman Duan handled this matter, there was no violation from beginning to end, which was in line with the employee ethics of our Hongyun Building.
So she is not at fault in this matter.
You hit her, you should apologize to her."
"I know you "Lao Mu!" The little yellow-haired man yelled angrily and cursed at Lin Guoping
"It's just a hotel waiter. I beat him up. What can I do?
Which hotel in Kyoto City, no matter how many stars, if you make me uncomfortable, I will beat you up if I want to. Who dares to talk nonsense? "
Lin Guoping looked calm and said neither arrogantly nor humbly, "I can't control other places, but in Hongyun Building, our employees were bullied. As long as it's not the employee's fault, I, as a manager, have the responsibility to seek justice for her!"
The little yellow-haired man laughed and looked at Lin Guoping with contempt and said, "You are the manager, right? You want to stand up for her, right? Okay, I'll help you!"
While speaking, he clenched his fist and punched Lin Guoping in the face.
In his opinion, this hotel manager who even walked with a slight limp could not withstand his blow at all!
But with a snap, his fist was grabbed by the other party!
"Let go!" The yellow-haired boy's face changed, and he tried his best to retract his fist.
But it was like being clamped by steel pliers. No matter how hard he tried, he couldn't pull his hand out!
Lin Guoping retracted his five fingers, looked at the yellow-haired boy coldly and said, "Say it again, apologize to our section leader!"
The yellow-haired boy's face turned red, and he endured the pain of his fingers and cursed Lin Guoping, "I said you are old!"
Dong Zhuonian also had a gloomy face and shouted at Lin Guoping, "Let go! Is this how you do business? Call your boss over! I want to complain to you!
Are you going to let go or not? If you don't let go, I will call the police!"
"Lin Guoping, what are you doing!" There was a sudden shout at the door, and a woman in a beige windbreaker and sunglasses walked over quickly, grabbed Lin Guoping's arm and shouted
"Let go!
I have told you so many times that you are in the service industry now!
You can't treat customers with the same temper as before!
I really can't stand you more and more!"